Customer experience is one of the most impactful competitive advantages you can have and it’s a great way to stand out in your industry.
Unfortunately, many companies don’t even know where to start when developing and defining a customer experience strategy.
Lucky, our valued partner, SugarCRM, developed this guidebook to help you jumpstart your customer experience strategy.
This eBook will discuss:
- Critical business technologies your organization needs (and what they do)
- How you can use business technologies to provide exceptional customer experiences
- The checklists you need to review before implementing a new CRM, marketing automation, or customer service software
